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FAQ List

  • All
  • Product Return FAQs
  • Payment & Refund FAQs
  • Cancellation FAQs
  • Shipping FAQs

Are there any hidden charges or taxes?
Are your invoices with GST?
Are your return policy keeps on changing with promotions?
Can I change bank details after I requested for refund?
Can I change my delivery address or mobile number once the order has been placed?
Can I return panty?
Can I return the product to the delivery person if I don’t like?
Do I get shipping charges refunded in case of refund request?
Do you accept payment in International currency?
Do you deliver on all pin code of India?
Do you deliver outside India?
Do you have any premium delivery system?
Does Trylo give complete refund against my cancelled order?
For COD can I check the package before I pay?
How can I track my order?
How do I get copy of invoice for my order placed with Trylo?
How much will shipping cost me?
How to cancel an order?
How to return product or products?
I got message refund failed, what to do now?
If I return or cancel order will GST amount be refunded?
Is it necessary to return whole order?
My area is not serviceable for return, what to do?
The package I received was damage?
What are conditions for return?
What are non-returnable items in Trylo?
What if payment is debited and still not received order id from Trylo?
What is a COD fee?
What is average delivery time?
What is COD or Cash on Delivery?
What payment methods you Trylo support?
What should I do if I miss my delivery?
When will I get Refund?
When will the return order picked up?
Why I don't see return option in my account?
Why I don’t get option to cancel my order?
Why is the Cash on Delivery (COD) option not offered in my location?
Will all products be shipped together?
Will I have to be personally present to receive my order?

Are your return policy keeps on changing with promotions?
Can I return panty?
Can I return the product to the delivery person if I don’t like?
Do I get shipping charges refunded in case of refund request?
How to return product or products?
Is it necessary to return whole order?
My area is not serviceable for return, what to do?
What are conditions for return?
What are non-returnable items in Trylo?
When will the return order picked up?
Why I don't see return option in my account?

Are there any hidden charges or taxes?
Are your invoices with GST?
Can I change bank details after I requested for refund?
Do you accept payment in International currency?
For COD can I check the package before I pay?
I got message refund failed, what to do now?
If I return or cancel order will GST amount be refunded?
What if payment is debited and still not received order id from Trylo?
What is a COD fee?
What is COD or Cash on Delivery?
What payment methods you Trylo support?
When will I get Refund?

Does Trylo give complete refund against my cancelled order?
How to cancel an order?
Why I don’t get option to cancel my order?

Can I change my delivery address or mobile number once the order has been placed?
Do you deliver on all pin code of India?
Do you deliver outside India?
Do you have any premium delivery system?
How can I track my order?
How do I get copy of invoice for my order placed with Trylo?
How much will shipping cost me?
The package I received was damage?
What is average delivery time?
What should I do if I miss my delivery?
Why is the Cash on Delivery (COD) option not offered in my location?
Will all products be shipped together?
Will I have to be personally present to receive my order?

 
Help Desk